Do I need a doctor referral to see you?

In most cases, you do not need a doctor’s referral to begin physical therapy. Indiana is a direct access state, which means physical therapists can treat patients without a referral for the first 42 calendar days. However, certain insurance providers—such as Medicare—do require a physician to be involved in your plan of care and to sign off on the initial physical therapy evaluation.

Do you bill insurance?

At this time, we only accept Medicare. All other patients are considered cash pay. However, we provide detailed receipts with the necessary information for submitting out-of-network physical therapy claims. Many of our clients have successfully received reimbursement by submitting these receipts to their insurance providers. Please note that coverage varies depending on your specific plan and insurer.

Do you see Medicare patients?

We do see Medicare patients for physical therapy, as we are an official Medicare

provider.

How much do you charge for therapy sessions?

Our rates are $60 for a 30-minute home visit, $90 for 45 minutes, and $120 for a full hour. These prices apply to clients located within 20 minutes of our headquarters in Westfield, IN. If you're located 21–30 minutes away, a $20 travel fee is added, though in many cases, this fee may be waived. For locations beyond 30 minutes, we’re still happy to come to you, but please contact us directly to discuss the travel fee based on your location.

Why are your costs so low compared to therapy clinics?

We keep our overhead low by bringing care directly to you. Without the expenses of owning or renting a clinic space or employing additional staff, we're able to focus solely on providing high-quality, personalized therapy.

What are your hours?

We typically see patients Friday through Sunday from 8:00 AM to 6:00 PM. However, weekday and after-hours appointments may be available upon request to accommodate your schedule.

What forms of payment do you accept?

The following is a list of accepted payments:

• Cash

• Check

• Credit card - Visa, Mastercard, American Express, Discover, Diners Club, & more

• HSA

• Apple Pay, Venmo, Zelle, Samsung Pay, and Google Pay

What conditions do you treat?

We treat all common musculoskeletal disorders and injuries. Below is a list of some of the more

common conditions we treat, but we also treat many more!

• Low back pain

• Mid back pain

• Hip pain

• Knee pain

• Ankle pain

• Neck pain

• Shoulder pain

• Elbow pain

• Wrist pain

• Chronic pain

• Rotator cuff tendonitis

• Rotator cuff impingement

• Rotator cuff tears and repairs

• Biceps strains

• Biceps tears and repairs

• Elbow tendonitis, including tennis elbow and golfer's elbow

• Hamstring strains, tears, and repairs

• Quadriceps strains, tears, and repairs

• ACL, PCL, MCL, and LCL tears and repairs

• Achilles tendon strains, tears, and repairs

• Plantar fasciitis

• Ankle sprains

• Piriformis syndrome

• Thoracic outlet syndrome

How Do I Submit for Reimbursement?

Mobile Wellness Physical Therapy sessions may qualify as “out-of-network” treatments if your insurance plan includes those benefits. We’ll provide you with a detailed invoice (superbill) containing all required information—such as license numbers, tax ID, business name, diagnosis, and billing codes—that you can submit to your insurance provider. You can choose to submit claims after each visit or in batches, typically within one year of your treatment date. While we can’t guarantee reimbursement, we’ll equip you with everything needed to request it from your insurance.